Leave your feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this.
If you would like to provide feedback regarding your care at Rivers Hospital please contact us using our online form.
Patients are always keen to hear about the positive experiences of others when choosing a hospital. As such it would mean a lot to us if you could spend a few minutes adding a review to one of the following the websites:
Here are a few samples of recent feedback from our patients;
“From start to finish, treated with respect and courtesy. Mr Kosuge explained everything in detail. All staff friendly and professional. I would recommend this hospital."
“I was well looked after throughout my stay and wanted for nothing."
“Staff very friendly and informative, especially in the operating theatre. Spotlessly clean. Excellent care."
“All the staff at Rivers were extremely helpful and friendly. I'm so pleased I chose this hospital - it came recommended. I knew everything that was going to happen, communication was excellent."
“Everybody is very friendly and polite. Thank you everyone for all your help and care."
“Excellent. Kind and caring staff. I felt very safe and well looked after. Quiet and peaceful, aiding recovery."
“Made me feel welcome and at ease. My nurse was lovely, really bubbly and a pleasure to talk to. Made me feel at ease."
“Communication good, friendly experts. Nothing to improve on. Information excellent and reassuring."
“The care of the nurses was excellent. So lovely and kind and most of all, jolly. That is what you need after an operation. Could not have made my stay any better. I have got to say two nurses that were like my best friends, thank you for looking after me."
“Care and Attentiveness was first class by all staff. Nursing, Nursing Management, Theatre, Technicians, Physio (Lauren), Anaesthetist and Surgeon gave excellent service."
“Experience was great. All staff were friendly and helpful. Nothing to improve. Just a massive thank you for giving me my confidence back. All staff were great and I would definitely recommend."
“I had the best consultant, anaesthetist and all staff involved in my care. Thanks so much to my best Orthopaedic Surgeon, Mr Saw and his whole team who helped, really appreciated, you're all amazing."
“Very caring, explaining everything and was seen to immediately even though I was very early. First time here and very impressed, superb staff."
“This hospital is a lovely place to come to when your not well. Everyone is so lovely and did everything for me. Thank you all very much. How can you improve on perfection? I received 5 star treatment. Thank you for all your help and kindness. If I have to go into hospital again I wouldn't want to go anywhere else."
“Excellent, 5 Star, outstanding, everything was brilliant at all levels, thank you. I cannot fault the staff or service or level of care - perfection.”
“I was well informed and looked after very well. All staff were helpful, cheery and nothing was any trouble.”
“So well informed and looked after. Thank you so much.”
“Excellent clinical care.”
“All staff were very kind and helpful.”
“Nursing staff are all wonderful. So caring and attentive. Couldn't have asked for better care after my operation.”