Patient feedback

Leave your feedback


We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. 

If you would like to provide feedback regarding your care at Rivers Hospital please contact us using our online form.

Patients are always keen to hear about the positive experiences of others when choosing a hospital.  As such it would mean a lot to us if you could spend a few minutes adding a review to one of the following the websites:

Here are a few samples of recent feedback from our patients;

“Great care and service right from the Consultation to Surgery and discharge. Nurses Lucy and Hannah were fantastic and gave such great personal care. I was a little anxious on arrival and Hannah made me feel so comfortable and at ease. Great staff.”

May 2018


“Care of patient was outstanding and all staff were professional,  I couldn't of asked for a better stay. The standard of care I received was fantastic. Staff are amazing and nothing was ever to much trouble. Everyone had a smile on their face.”

May 2018


“As a retired nurse I was very impressed all round by the overall care given by both the nursing staff, physios and other ward staff. A friendly, efficient and unrushed atmosphere. The surgeon and team were outstanding.”

May 2018


“Just wanted to leave feedback on my care. I was treated by Mrs Priya Prakash. Very happy with the whole process and results of my procedure. Would recommend to friends and family.”

March 2018


“I had my Arthroscopy, all the staff there was just amazing.”

January 2018


“Went for an Endoscopy last month to The Rivers via an NHS referral. Dead easy to book, no obscene parking fees and the procedure, although unpleasant, was handled with kindness and thorough professionalism. Would highly recommend.”

January 2018


“Thankyou so much to Danielle and Terena in CT today for looking after me so well and being so kind.”

January 2018


“A very caring hospital, friendly staff, on the mend now thanks too you all.”

January 2018

“I was in for surgery in my ankle and despite it being my first operation, I was made to feel relaxed right from check-in. Everything went well and I would like to say a big thank you to the surgical team for a great job. I get discharged later today but I want to extend my thanks to all the staff that looked after me. The care has been fantastic! Far better than expected. I am truly grateful for the excellent service. You have all been wonderful.”

October 2017

“Everyone was marvellous. I felt safe. Would highly recommend.”

October 2017

“Everything from start to finish - excellent service. Couldn't ask for more from anyone. Would recommend to family and friends.”

October 2017

Finance Available

  • Loans for full cost of treatment
  • Straight forward application process
  • Prompt decisions
  • Payments made direct to hospital
  • Interest-free loan plan
  • Administration fee of £95
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Great Benefits

  • Your choice of consultant
  • Appointments in as little as 72 hours
  • A single point of contact
  • Matron and consultant-led care
  • A range of payment options
  • Individual physiotherapy sessions
  • Priority discharge
  • Freshly prepared menu
  • Private en-suite rooms*
  • Aftercare packages
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