Patient feedback

Leave your feedback


We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. 

If you would like to provide feedback regarding your care at Rivers Hospital please contact us using our online form.

Patients are always keen to hear about the positive experiences of others when choosing a hospital.  As such it would mean a lot to us if you could spend a few minutes adding a review to one of the following the websites:

Here are a few samples of recent feedback from our patients;

“Care and considerate throughout. Thank you to all staff for your kind care, much appreciated.”

September 2018

Very friendly and reassuring, put me at ease.

August 2018

“I consider myself very fortunate to have been so well looked after; meaning the whole team including the friendly support workers. The hospital had an understanding that people are anxious and that they need re-assurance and a listening ear.”

July 2018

“Everything was done so well. The staff were excellent.”

July 2018

I was looked after so well by everyone I met They were warm and friendly, put me at ease and answered all my questions. I was very impressed all round. Thank you.

July 2018

Your staff are amazing, supportive, professional and friendly. Thank you for looking after me so well.”

June 2018

“Amazing care, great staff. Thank you for looking after me.”

June 2018

“Great care and service right from the Consultation to Surgery and discharge. Nurses Lucy and Hannah were fantastic and gave such great personal care. I was a little anxious on arrival and Hannah made me feel so comfortable and at ease. Great staff.”

May 2018

“Care of patient was outstanding and all staff were professional,  I couldn't of asked for a better stay. The standard of care I received was fantastic. Staff are amazing and nothing was ever to much trouble. Everyone had a smile on their face.”

May 2018

“As a retired nurse I was very impressed all round by the overall care given by both the nursing staff, physios and other ward staff. A friendly, efficient and unrushed atmosphere. The surgeon and team were outstanding.”

May 2018


Finance Available

  • Loans for full cost of treatment
  • Straight forward application process
  • Prompt decisions
  • Payments made direct to hospital
  • Interest-free loan plan
  • Administration fee of £95
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Great Benefits

  • Your choice of consultant
  • Appointments in as little as 72 hours
  • A single point of contact
  • Matron and consultant-led care
  • A range of payment options
  • Individual physiotherapy sessions
  • Priority discharge
  • Freshly prepared menu
  • Private en-suite rooms*
  • Aftercare packages
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