Patient feedback

Leave your feedback


We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. 

If you would like to provide feedback regarding your care at Rivers Hospital please contact us using our online form.

Patients are always keen to hear about the positive experiences of others when choosing a hospital.  As such it would mean a lot to us if you could spend a few minutes adding a review to one of the following the websites:

Here are a few samples of recent feedback from our patients;

“From start to finish, treated with respect and courtesy. Mr Kosuge explained everything in detail. All staff friendly and professional. I would recommend this hospital."

April 2019

“I was well looked after throughout my stay and wanted for nothing."

March 2019

“Staff very friendly and informative, especially in the operating theatre. Spotlessly clean. Excellent care."

March 2019

“All the staff at Rivers were extremely helpful and friendly. I'm so pleased I chose this hospital - it came recommended. I knew everything that was going to happen, communication was excellent."

March 2019

“Everybody is very friendly and polite. Thank you everyone for all your help and care."

February 2019

“Excellent. Kind and caring staff. I felt very safe and well looked after. Quiet and peaceful, aiding recovery."

February 2019

“Made me feel welcome and at ease. My nurse was lovely, really bubbly and a pleasure to talk to. Made me feel at ease."

February 2019

“Communication good, friendly experts. Nothing to improve on. Information excellent and reassuring."

February 2019

“The care of the nurses was excellent. So lovely and kind and most of all, jolly. That is what you need after an operation. Could not have made my stay any better. I have got to say two nurses that were like my best friends, thank you for looking after me."

February 2019

“Care and Attentiveness was first class by all staff. Nursing, Nursing Management, Theatre, Technicians, Physio (Lauren), Anaesthetist and Surgeon gave excellent service."

February 2019

“Experience was great. All staff were friendly and helpful. Nothing to improve. Just a massive thank you for giving me my confidence back. All staff were great and I would definitely recommend."

January 2019

“I had the best consultant, anaesthetist and all staff involved in my care. Thanks so much to my best Orthopaedic Surgeon, Mr Saw and his whole team who helped, really appreciated, you're all amazing."

January 2019

“Very caring, explaining everything and was seen to immediately even though I was very early. First time here and very impressed, superb staff."

January 2019

“This hospital is a lovely place to come to when your not well. Everyone is so lovely and did everything for me. Thank you all very much. How can you improve on perfection? I received 5 star treatment. Thank you for all your help and kindness. If I have to go into hospital again I wouldn't want to go anywhere else."

January 2019

“Excellent, 5 Star, outstanding, everything was brilliant at all levels, thank you. I cannot fault the staff or service or level of care - perfection.”

December 2018

“I was well informed and looked after very well. All staff were helpful, cheery and nothing was any trouble.”

November 2018

“So well informed and looked after. Thank you so much.”

November 2018

“Excellent clinical care.”

November 2018

“All staff were very kind and helpful.”

November 2018

“Nursing staff are all wonderful. So caring and attentive. Couldn't have asked for better care after my operation.”

October 2018



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