Patient feedback

Leave your feedback


We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. 

If you would like to provide feedback regarding your care at Rivers Hospital please contact us using our online form.

Patients are always keen to hear about the positive experiences of others when choosing a hospital.  As such it would mean a lot to us if you could spend a few minutes adding a review to one of the following the websites:

Here are a few samples of recent feedback from our patients;

“Excellent, 5 Star, outstanding, everything was brilliant at all levels, thank you. I cannot fault the staff or service or level of care - perfection.”

December 2018

“I was well informed and looked after very well. All staff were helpful, cheery and nothing was any trouble.”

November 2018

“So well informed and looked after. Thank you so much.”

November 2018

“Excellent clinical care.”

November 2018

“All staff were very kind and helpful.”

November 2018

“Nursing staff are all wonderful. So caring and attentive. Couldn't have asked for better care after my operation.”

October 2018

“Care and considerate throughout. Thank you to all staff for your kind care, much appreciated.”

September 2018

Very friendly and reassuring, put me at ease.

August 2018

“I consider myself very fortunate to have been so well looked after; meaning the whole team including the friendly support workers. The hospital had an understanding that people are anxious and that they need re-assurance and a listening ear.”

July 2018

“Everything was done so well. The staff were excellent.”

July 2018

I was looked after so well by everyone I met They were warm and friendly, put me at ease and answered all my questions. I was very impressed all round. Thank you.

July 2018

Your staff are amazing, supportive, professional and friendly. Thank you for looking after me so well.”

June 2018

“Amazing care, great staff. Thank you for looking after me.”

June 2018

Finance Available

  • Loans for full cost of treatment
  • Straight forward application process
  • Prompt decisions
  • Payments made direct to hospital
  • Interest-free loan plan
  • Administration fee of £95
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Great Benefits

  • Your choice of consultant
  • Appointments in as little as 72 hours
  • A single point of contact
  • Matron and consultant-led care
  • A range of payment options
  • Individual physiotherapy sessions
  • Priority discharge
  • Freshly prepared menu
  • Private en-suite rooms*
  • Aftercare packages
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