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Leave your feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. 

If you would like to provide feedback regarding your care at Rivers Hospital please contact us using our online form.

Patients are always keen to hear about the positive experiences of others when choosing a hospital.  As such it would mean a lot to us if you could spend a few minutes adding a review to one of the following the websites:


Here are a few samples of recent feedback from our patients;

“Just wanted to leave feedback on my care. I was treated by Mrs Priya Prakash. Very happy with the whole process and results of my procedure. Would recommend to friends and family.”

March 2018


“I had my Arthroscopy, all the staff there was just amazing.”

January 2018

“Went for an Endoscopy last month to The Rivers via an NHS referral. Dead easy to book, no obscene parking fees and the procedure, although unpleasant, was handled with kindness and thorough professionalism. Would highly recommend.”

January 2018

“Thankyou so much to Danielle and Terena in CT today for looking after me so well and being so kind.”

January 2018

“A very caring hospital, friendly staff, on the mend now thanks too you all.”

January 2018


“I was in for surgery in my ankle and despite it being my first operation, I was made to feel relaxed right from check-in. Everything went well and I would like to say a big thank you to the surgical team for a great job. I get discharged later today but I want to extend my thanks to all the staff that looked after me. The care has been fantastic! Far better than expected. I am truly grateful for the excellent service. You have all been wonderful.”

October 2017


“Everyone was marvellous. I felt safe. Would highly recommend.”

October 2017

“Everything from start to finish - excellent service. Couldn't ask for more from anyone. Would recommend to family and friends.”

October 2017

“Every step of the way from pre-op to post op support, the care offered to my family and I was exceptional, warm, kind and professional. I was anxious and needed extra care which was given with resassurance and skill. The nursing staff made me feel safe and supported my family through the experience and I cannot thank them enough for this skill and kindness.”

September 2017

“It was a pleasure the experience was amazing. All the staff, Dr's, everyone, looking forward to the physiotherapy and after care. And it's free parking.”

September 2017

“I was in for surgery in my ankle and despite it being my first operation, I was made to feel relaxed right from checkin. Everything went well and I would like to say a big thank you to the surgical team for a great job. I get discharged later today but I want to extend my thanks to all the staff that looked after me. The care has been fantastic! Far better than expected. I am truly grateful for the excellent service. You have all been wonderful.”

September 2017

“Excellent from start to finish! From cleaners to surgeons 5*.”

September 2017

“Very professional and quality service. All staff are friendly and caring, Rivers will always be my 1st choice.”

September 2017

“Staff are Superb, Professional, and cannot do enough for you. Highly recommended. Thanks to all.”

August 2017

“As a first time patient I felt well looked after, all staff very kind.”

August 2017

“Treated as outpatient and day patient by Mr Gul, Medical Staff, Domestics, everyone was efficient, polite and friendly would certainly recommend.”

August 2017

“Excellant professional service. Made to feel at ease.”

August 2017

“Excellent service and care. Couldn't speak highly enough about the team that looked after me while at the Rivers. Thank you so much.”

August 2017

“Fast and friendly service..all staff seemed helpful and understanding.”

August 2017