Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Best team

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    Rivers Hospital

    Sunday, 17 March 2024
  • Very good service ad experience as ever!

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    Rivers Hospital

    Friday, 15 March 2024
  • The staff on Reception and in the Meadow Day Unit were all very friendly and helpful and I was always seen on time for all my appointments.

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    Rivers Hospital

    Friday, 15 March 2024
  • Lovely experience all very professional

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    Rivers Hospital

    Friday, 15 March 2024
  • Good experience, nothing to fault.

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    Rivers Hospital

    Wednesday, 13 March 2024
  • Very professional set up, thank you for everything

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    Rivers Hospital

    Wednesday, 13 March 2024
  • A great local hospital with professional and caring staff and consultants. Car parking can be tight but totally offset by the experience received inside the hospital.

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    Rivers Hospital

    Wednesday, 13 March 2024
  • First the positives. A very polite and professional service from Fiona who did my scan. She was great! However, one of the nurses in the scan unit subjected me to racial stereotyping. She assumed I was with another Asian lady, purely because we were the only Asians in the room. There could be no other reason to ask me if we were together. I called her out on this, and her reasoning was because "we are both standing up" (although I should point out that we were no where near each other...). Please improve your staff's awareness on racial dynamics, and not to make assumptions and jump to conclusions.

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    Rivers Hospital

    Tuesday, 12 March 2024
  • I thought it was ok

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    Rivers Hospital

    Thursday, 7 March 2024
  • Thankyou to Jill, Lauren, Danielle, Kathryn and Terena in CT for looking after me so well as usual. You are all fabulous.

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    Rivers Hospital

    Wednesday, 6 March 2024
  • Efficient and friendly

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    Rivers Hospital

    Wednesday, 6 March 2024
  • Friendly, efficient.

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    Rivers Hospital

    Monday, 4 March 2024
  • Actually at Ramsay Springfield. Well run hospital

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    Rivers Hospital

    Monday, 4 March 2024
  • All very good - thank you

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    Rivers Hospital

    Friday, 1 March 2024

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If you would like to leave feedback regarding your care at a Ramsay Health Care facility please follow one of the links below to submit your feedback